app.arcanabrisbane.com

New Lead

Active leads 0
Confirmed bookings 0
Tasks due in 7 days 0
Projected minimum spend $0

Today

Follow-up queue

Event Inquiry

Stage 1

Client Details

Stage 1

Tell us about your event

Please note that Arcana is a licensed venue and does not permit external catering or alcohol. Our establishment is licensed with a commercial kitchen and offers a highly rated menu known for its delicious offerings. If this suits your event requirements, please complete our inquiry form below.

We record basic device, IP, approximate location and enquiry-source information to understand enquiries and improve our booking service.

Step 1 of 3 - Step 1
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Your preferred event times help us check availability. An end time earlier than the start time means the following day.

We will review your inquiry and be in touch shortly.

Client Database

0 clients

Confirmed Events

Generated from leads marked Deposit Paid or later

Event Sheets

0 events

Master Run Sheet

SOP Library

Attach checklists to staff roles so only relevant SOPs appear on event sheets.

Bar Stock Check

For Event Manager and Bar Manager to complete before ordering.
0 saved

Saved Stock Checks

Completed checks are saved in the system export.

Arcana Booking

Draft
Room Board

Arcana management

Preview a client's onboarding

Choose any lead to view their event details and room-specific layouts. This is a management preview.

Arcana client portal

Your event details

Review the information we have prepared for your event, then confirm or update the details in each tab.

ClientClient
EventEvent
DateDate to confirm
UsernameClient email

Ticketing

Ticketing setup

Hi there!

Now that your venue booking is confirmed, let's get your configuration and ticketing set up. Fill out all of the details below for your ticketing.

Event / Show Date & Times

Age restrictions & ticketing fees

Ticket Types, Prices & Quantities

We can offer either general admission or sections (floor seating and raked seating).

Ticketing event image

Choose the main event image to use on your Humanitix ticketing page.

Image upload is not connected yet; this file will not be sent with your submission until secure upload storage is enabled.

Ticket prices and associated fees

Below is an example of how to price your tickets to factor in the associated costs for you and your guests.

Example: $50 ticketAmount
Base ticket price$50.00
Arcana ticketing fee (deducted at settlement)$1.65
Humanitix fee (3.2% + $0.70 + 10% GST + $1 per paid ticket)$3.53
Humanitix fee if split 50/50 (1.60% + $0.35 + 10% GST + $1 per paid ticket)$2.27
Cost to buyer — buyer pays Humanitix fees$53.53
Cost to buyer — producer absorbs Humanitix fees (includes $1 per paid ticket)$51.00
Cost to buyer — split fees$52.27
Producer income per ticket — buyer pays Humanitix fees$48.35
Producer income per ticket — producer absorbs Humanitix fees$44.82
Producer income per ticket — split fees$46.08

Illustrative ticketing example only. Actual charges and settlement figures should be checked against the event's final Humanitix configuration.

Setting up the ticket scanning app for your door helpers

View the ticket scanning app instructions ↗. You can forward these instructions to your door helpers so they are prepared before the event.

Depending on what has been agreed with Arcana management, ticket scanning may be handled internally by Arcana staff.

Promotions

Marketing information

Please provide the images and social media links for your event promotions.

Event images

Image uploads are placeholders until secure file storage is connected. Selecting a file here does not yet upload it to Arcana.

Video & Social Media

Lighting

Show lighting

Arcana's standard lighting rig and included equipment list will appear here once the technical inventory is confirmed.

On the Day Prep

Door and ticket scanning

Organise helpers to scan tickets at the door, unless Arcana management has agreed to provide door staff.

Instructions: install and set up the Humanitix for Hosts scanning app ↗

Event Details

Review

ARCANA BRISBANE · YOUR EVENT PLANNER

Your celebration

Your confirmed booking details

Deposit awaiting confirmation
EVENT DATETo be confirmed
START & FINISHTo be confirmed
VENUE SPACETo be confirmed
GUEST NUMBERSTo be confirmed
MINIMUM SPEND / DEALTo be confirmed
DEPOSITTo be confirmed

These details are taken from your booking. If anything needs changing, tell us below and our team will review it.

I confirm the run sheet information is ready for Arcana to review.

Site Map & Layout

Room setup

Confirm the room setup and anything your suppliers need for bump in.

Choose your event layout

Only layouts suitable for your booked room are shown.

Arcana management · Custom layout

Upload a PDF or image for this booking. Only authorised staff can upload; the layout will appear alongside the standard choices.

I confirm my preferred event layout is ready for Arcana to review.

ARCANA BRISBANE · YOUR EVENT PLANNER

Catering & Bar

Choose your catering style, browse Arcana’s food photography and customise quantities.

Browse the menu below, adjust quantities and review your running total. When ready, confirm your selections for Arcana to review.

Menu Items

$0

What type of catering would you like?

I confirm the catering selections are ready for Arcana to review and invoice.

Bar & Drinks

Confirm
If your event has a bar tab, the confirmed amount will appear on your event details.

Please tick what you would like included in your bar tab.

I confirm the bar and drinks details are ready for Arcana to review and invoice if required.

Add ons / Extras

View full extras range

Select any extras you are interested in booking. Final prices and availability will be confirmed by Arcana.

I confirm the extras selections are ready for Arcana to review and invoice if required.

AV

Music & sound

Tell us what you need for your event, and share any links or DJ contact details.

I confirm the AV information is ready for Arcana to review.

Finance

Payments & invoices

Review the deposit, balance and invoices recorded against your booking. Contact Arcana if a payment or invoice is missing.

Deposit

Awaiting booking details

Balance

Awaiting booking details

Payment status

Awaiting booking details

Invoices & payment documents

No invoice documents have been linked to this booking yet.

Summary Document

Draft

This summary is saved back to your client file for Arcana staff to review and update your run sheet.

Function Menu & Catering Invoice

Catering Guide

Menu Items

Your Catering Order

Draft

Catering Packages

Menu Items

Email Templates

Template

Templates load from the shared Arcana library after staff sign in.

Staff settings

Manage shared integrations and invoice account settings.

Xero connection

Checking connection…

Minimum Spends

Departments

Core SOPs

Event bump-in/out
Bar operations
Wedding procedures
Ordering and stock checks
Client communication templates

Kids Performer Meal Order

Loading event...
$13
EventTheatre event
DateDate to confirm

View the kids menu

Kids Meal Order Confirmed

Confirming your payment...

Please keep this confirmation for your records. Arcana will match the order to the child and event.

Lead